Nigeria Probes Uber’s Exit as Antitrust Agency Investigates Move
Nigeria’s Federal Competition and Consumer Protection Commission (FCCPC) has opened an inquiry into Uber’s exit from the country, days after the ride-hailing company abruptly ended its operations.
FCCPC Chief Executive Officer Tunji Bello told Bloomberg that the agency is examining the manner of Uber’s departure, with particular attention on whether customers were left with unfulfilled services or obligations.
Uber stopped its ride-hailing operations in Nigeria on September 2, ending a 12-year presence in the country. The company had entered the Nigerian market in Lagos in 2014 before expanding to other locations.
The company said the decision followed a review of its business priorities and investment focus across Africa. It did not provide a specific reason for leaving Nigeria.
Uber also exited Uganda on the same day as part of the changes. The move came alongside a broader restructuring by the company that includes plans to reduce its global workforce by about 10%.
The FCCPC’s inquiry does not mean the regulator is challenging Uber’s decision to leave Nigeria. Its immediate concern is how the shutdown was handled and whether users were affected by outstanding services.
Uber had said its Help Centre would remain available through September to assist customers with final account issues following the closure.
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The company has also clarified that its decision to leave Nigeria was not connected to the recent Federal Airports Authority of Nigeria (FAAN) directive concerning e-hailing operations at Nigerian airports.
Uber’s departure leaves competitors such as Bolt operating in a market that has become increasingly competitive in recent years. The exit also marks a significant change for Nigerian riders and drivers who had relied on the platform since its launch in 2014.
The FCCPC has not announced any penalties or other enforcement action against Uber. Its current focus remains on examining the circumstances surrounding the company’s departure and its impact on customers. Makon Financials will continue to track the case further for more updates.
Source: Bloomberg
